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Qty/Remove Item

(15 posts) (6 voices)

Started 10 months ago by 405media
Latest reply from paulbarton

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405media

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The cart/product page need the qty field editable. Currently on a page, once you add to cart it disappears... either it should stay. or should have a rollover showing "item added" then switch back to add to cart again

When item in the cart, you can't edit the qty, so what's the point of a update cart button?

Also the "Remove item" does not properly work... it currently removes 1 qty, needs to remove entire item regardless of qty... I added 1000 for test and you could see the problem id have trying to remove it...

an ajax cart with a "+", "-", "Remove" options to make adjustments and remove the update cart would be perfect

Posted 10 months ago #
bizgenie

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I quickly picked up on this bug last night. I tried to remove 1 item where the quantity was 2 and I wanted it to be 1. When you press the "remove quantity" link it did reduce it from 2 to 1 (rather than remove all), but when you clicked "Update cart" afterwards it would always go back to 2. I ended up having to start over to get the order right. Like all other carts, you need to have an editable quantity amount.

Posted 10 months ago #
Mark Fail

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ShopperPress Developer

thanks ill check on this, which version are you running?

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Posted 10 months ago #
405media

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Latest version

Posted 9 months ago #
benz1

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The quantity reverting back when you click on update cart has been an issue right from the beginning Mark, have mentioned it several times. Would be good to get it sorted out.

Ben

Disclaimer: I am not connected to ShopperPress in any way so any advice given is not official and just my opinion. Please note, any custom changes made to ShopperPress files may be overwritten by upgrades so document any changes and be prepared to redo after upgrade

Posted 9 months ago #
bizgenie

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Mark,

I'm also using the latest version and its already created an issue with a new customer this evening. While placing an order he tried to changed the quantity of one item. Unfortunately, the bug causes the number of units to simply return the same number added the first time. This forces the user to end up having to empty the basket and starting all over again, as the only solution to being able to change the number of units. The bad thing that happened afterwards was I got an email of both orders, the one before the quantity edit and the one after the cart was emptied and a new order was created. The customer says he knows he only paid once, a he only received one Paypal transaction. But if you go simply by the emailed order confirmation, it shows the customer placing two orders. We're using your cart to sell orders for a huge tamale fundraiser at our Church and expect a significant rush of orders, starting tomorrow. I really need you to investigate and fix this particular bug ASAP, if at all possible.

Posted 9 months ago #
405media

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Member

bump

Posted 9 months ago #
bizgenie

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Member

Mark,

Where do you stand on resolving this issue? I've received multiple complaints from customers who cannot change/edit their units ordered.

Posted 9 months ago #
405media

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Member

And when you choose qty, how about not removing the "Add to Cart" button after pushed... or if you want, change it to "Adding to cart" then change it back to "Add to Cart" after its been added.

Posted 9 months ago #
bizgenie

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Member

When will the bug regarding "quantity input" and "quantity adjustments" be fixed, Mark?

Posted 9 months ago #
Mark Fail

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ShopperPress Developer

fix tonight, iv just got out of hospital.

Posted 9 months ago #
Wawis

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Member

Hi Mark, I have the same problem, when I click "Update cart" afterwards it would always go back to the first state. And when I click "Checkout" and the order is generated the basket conserves the previous purchase, it don't delete the previous items, so if I decide add a new item, this is added to the previous ones and it generates a duplicated order.
Can you help me, please?

Posted 9 months ago #
Mark Fail

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ShopperPress Developer

this is a permilink issue, what is your website url and permilink structure?

Posted 9 months ago #
Wawis

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Member

I am working in MAMP before upload the site, and the structure is /%postname%/

Posted 9 months ago #
paulbarton

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Member

Ok - through trial and error I seem to have localised the error i was having regarding the cart not clearing properly and it seems to be connected with WP-Supercache. HAving deactivated it - everything works fine. So it may not be a permalink structure issue after all. Anyone else tried deactivation supercache with similar results.

Posted 8 months ago #

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